Frequently Asked Questions
How do I learn more about installing an ArcherFRS system or other Archer UAS technologies?
We would love to speak with you! Archer UAS can be reached at [email protected] or by calling 407.451.9464.
How do we purchase Additional medical payloads?
Each ArcherFRS installation includes a single standard payload (A vive AED, Narcan, Tourniquet). It is highly suggested that spare payloads be purchased to ensure expedited reset times. Spare payloads can be purchased for $2000
My citizens are worried about privacy, how do you address these concerns?
ArcherFRS flights do not record video of citizens.
Will this require additional integration into my ECC and subsequent review from my ISS team?
No, ArcherFRS is fully integrated with both RapidDeploy Radius and RapidSOS Portal. If your Agency uses either platfrom in your ECC, no futher integration is required.
Can my 911 Agency charge for these life-saving deliveries?
No, 911 agencies can not charge citizens for the delivery of life-saving medical devices. However, 911 Agencies may charge for the use of their medical devices such as AED, Narcan, etc.
Are the flights Autonomous?
Each ArcherFRS system is paired with a database of over 60,000 acceptable delivery coordinates and pre-planned flight paths. When deployed, the drone automatically flies along one of these pre-planned flight paths with a human pilot “on the loop” overseeing the mission and capable of taking over controls during emergencies.
Does my Agency have to Lease or can we Buy?
Your Agency can purchase the necessary hardware but will be responsible for any repairs, maintenance, replacement parts, or upgrades
How Much does it cost?
Our Fully Managed service requires a $30k upfront installation and set up fee. The hardware lease (aircraft and GCH), maintenance, and software subscription cost $10k per Month.
Under which FAA regulatory framework are these systems operated?
ArcherFRS systems are flown as Public Aircraft Operations under Part 91.
Why use small unmanned aircraft to deliver medical supplies?
Many medical emergencies, like sudden cardiac arrest, are incredibly time sensitive. Significantly more cardiac arrest victims would survive if an AED was administered within minutes of the attack.
An Archer First Response Systems (ArcherFRS) vehicle will arrive at the scene in less than five minutes and treatment of a medical emergency can begin while EMS reaches the victim. In instances of traffic, flooding, or other delays, victims will have a lifeline uninhibited by ground obstacles.
There are still many public places not equipped with an AED, not to mention most homes. With ArcherFRS, one payload (AED, NARCAN©, etc.) provides blanket coverage to a 35 square-mile area.
How do you know it is safe to deploy a vehicle?
ArcherFRS constantly monitors vehicle health, Ground Control Hub health, hyper-localized weather conditions, airspace traffic, TFRs, and advisories. ArcherFRS will automatically make a system non-deployable if any of these variables are unsafe. If ArcherFRS is online, your dispatcher can be confident that it is safe to deploy.
What is a small unmanned air system (sUAS)?
A small unmanned air system is often informally referred to as a drone. Small unmanned air systems are those that weigh less than 55 pounds.
Is ArcherFRS compliant with local and federal flight/airspace regulations?
Yes, Archer UAS works hand-in-hand with municipal clients to ensure all systems have full approval from the FAA and meet all state/local requirements for public aircraft operation of small unmanned aircraft systems.
What maintenance and upkeep does ArcherFRS require?
Archer First Response System maintains and monitors the entire system constantly and will perform on-site maintenance checks monthly.
What does installation of ArcherFRS entail?
A Ground Control Hub measuring approximately 4.5’ x 6’ x 6’ will be partially buried into the ground to house the sUAS vehicle. Archer Survey, an artificial intelligence-based satellite analysis platform identifies thousands of optimal delivery coordinates within the coverage area.
Archer UAS works with clients to ensure every system receives FAA approval and 911 dispatchers need minimal training to learn how to operate ArcherFRS.
What happens once an ArcherFRS vehicle reaches a victim in need?
The 911 caller will collect the emergency payload and the 911 operator will guide the caller on how to use the equipment. Contents in the payload do not require formal medical training and all come with instructions. In addition to the 911 operator, AEDs will “talk” the user through the process and provide instructions. After the payload has been delivered, the vehicle will return to the Ground Control Hub for payload reset.
How does ArcherFRS work?
A person in need calls 911 and the dispatcher determines if the ArcherFRS payload could help the victim. The caller’s exact location is obtained through their cell phone and with the simple click of a button, the vehicle is in en route to one of thousands of predetermined coordinates automatically identified by the system. A 911 operator can also enter an address for ArcherFRS to find the closest emergency payload delivery point.
Flying autonomously with real-time tracking of the vehicle’s location and status, the small unmanned air system (sUAS) is airborne in less than 18 seconds and reaches the victim in less than five minutes. The vehicle typically arrives within 50-100 feet of the caller. Never landing, the payload is lowered, and the vehicle returns to the Ground Control Hub for reloading. With the help of 911, the caller administers the appropriate payload contents while waiting for EMS to arrive.